CEI Medical Group
California Ear Institute
Global Hearing
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Billing, Insurance & Participating Health Plans

Do you have questions about your bill?

Please submit your questions online here.

Participating Health Plans

Although we may not be contracted with your specific insurance plan, we will make every effort to reach an agreement with your carrier on a case-by-case basis. In most situations, we are able to secure payment to allow you to see a CEI care provider. If you do not see your insurance company listed below, please call us at (650) 494-1000 for assistance.

We are contracted with the following major PPO (Preferred Provider Organization) insurance companies for physician, clinic, audiology and surgical services:

  • Aetna
  • Blue Cross 
    (Except healthy families / Covered California & Mirrored Plans) (Platinum, Gold, Silver, and Bronze)
  • Blue Shield 
    (Except healthy families / Covered California & Mirrored Plans) (Platinum, Gold, Silver, and Bronze)
  • CCN (Community Care Network)
  • Cigna
  • First Health
  • Health Net
  • Interplan
  • Medicare
  • United HealthCare

We also have arrangements with the following medical groups for special services:

  • Palo Alto Medical Foundation

We are not contracted with Medi-Cal.

You are encouraged to contact your health plan to confirm accurate and timely information regarding your coverage. Our list is subject to change even though we attempt to keep it as up to date as possible.

California Ear Institute